Order Processing

Orders are typically processed within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delivery Times

Estimated delivery time is 6–12 business days on average.

Please note:

• Delivery times are estimates and not guaranteed

• During periods of high demand, promotions, or holidays, delivery may take longer

• Delays may occur due to courier issues, customs processing, or circumstances beyond our control

Montello is not responsible for delays caused by external factors.

Shipping Locations

We currently ship to the United states and selected international locations. Shipping availability may vary depending on destination.

Tracking

Where available, tracking details will be provided once your order has been shipped. Tracking updates may take 24–48 hours to appear after dispatch.

Incorrect Address

Customers are responsible for ensuring that shipping details are entered correctly. Montello is not liable for orders delayed or lost due to incorrect address information provided at checkout.